02-17-2010
04:54 PM
3 Loves
I am a frequent flier and count myself lucky that most of my flights are on SWA. The flight attendants are far and away the most helpful, pleasant, and efficient in the industry. I am sorry that Mr. Smith got booted, and it sounds like it was a mistake to even to attempt to allow him to switch his flight.
However, I can tell by looking at him, he would not fit into a middle seat without infringing on the others. He may claim to be able to put the armrest down, but no doubt he would take up both armrests with his arms, his shoulders would be on the other seats, and his thighs would be under the armrest and onto the other person's seat.
And SWA has the biggest seats in the industry, so no doubt he either flys First Class on other airlines or he infringes on other people there too.
Hats off to SWA for enforcing a policy of fairness to all passengers.
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