This new program is awesome!! Now everyone will get rewarded based on what they spend. The further you fly and the more it costs the more points you will rack up. Why is that so hard to understand?? If I go to Starbucks and get a small coffee I pay one price but if I want more I can pay more to get a large. You don't see people complaining they didn't get as much coffee in their small cup as the guy who bought the large do you? That would be crazy but that is exactly what the people here are complaining about.
I don't fly a lot but with the new program I don't have to because my points wont expire as long as I have some kind of activity every 2 years. I can save up points and take a trip even if its 3 yaers down the road. Plus, I can get points by using the RR Visa. Where do I sign up?
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I think some of the loyal customers that are posting negative comments on this blog have forgotten what the other airlines are like. Nobody likes change because it takes them out of their comfort zone. I have seen numerous posts from people saying how they always book on Southwest without even considering the other airlines but now that will change. I hope they live up to their threats and check out the other airlines. They will find out how much more other airlines charge to get to the same destination and all the extra fees they will incur. Plus, the customer service at Southwest can't be touched!!
I urge you all to go out and comppare the New RR program to the other airlines frequent flier programs and post your results. As always you will continue to get more for your money when you fly Southwest in flights and rewards. Keep in mind a fequent flier program is a 'bonus" not a right. It only makes sense that a frequent flier program rewards those who actually fly frequently. Southwest still rewards the person who doesn't take a ton of flights by letting them aquire points with the RR Visa and now points won't expire as long as there is some sort of activity every 24 months so you won't lose those hard earned points like you do with the current credit system.
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