02-15-2010
11:11 AM
1 Love
Considering that Mr Smith
(1) Discussed this with SWA staff prior to boarding (he does buy 2 seats for privacy, not for size reasons).
(2) Did not require a seatbelt extender.
(3) Fit within the armrests.
(4) Had the support of the passengers on both sides of him - that they were comfortable.
I have to draw the conclusion that SWA exercised some *other* criteria for considering Mr. Smith to be a safety hazard - which SWA has thus far declined to state. Will the airline be issuing a more specific statement so that potential customers who wish to avoid this kind of awful embarrassment and inconvenience can ensure we don't fall foul of your rules?
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