On the 20th of July my two children and myself flew from BWI (Baltimore) to Sky Harbor (Phoenix). This was the first time my children had flowen. Both of the being special need children I had some concerns that I had expressed prior to boarding. An attendant from Southwest made friends with my children and myself. Before I knew it we were boarding and my children were excited about their adventure. They both were taken by the pilots and was able to visit the cockpit and wear the pilots hats. Boy, they were set and so excited about their trip. My concerns had dissapeared and the entire flight was all about my children. They recieved a few small gifts from the flight crew. You would think that they had hit the lottery.
I want to thank the flight crew on flight 740 20 July 2007 06:45. Our future vacation plans will include Southwest Airlines for our transpertation.
Oh by the way, my daughter wants me to mention that the bathrooms on the plain were cool.
Thank you for the personal touch and the care that we recieved.
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