02-15-2010
01:21 AM
1 Love
I think you are probably fully aware of just how horrific this one pilot's decision was and I know you are probably really trying to spin this the best way you can but the fact of the matter is, removing a person after they have been seated due to weight is a horrifying humiliating thing to do to a person. This is the exact kind of thing that feeds my social anxiety. What are the rules? Who is setting the standards?
Your explanation makes no sense since Kevin has flown on other planes without a problem. Your standards aren't consistent which sends a mixed message to your passengers/customers. Better to avoid flying Southwest. Best to avoid flying at all. It is a crazy nightmare experience.
Eat the rich. Corporations are the death of the individual.
... View more