Actually wifi was announced January 2008 with the first 18 months used for testing. I actually flew twice on the test planes and the service was excellent including vpn and voip. Now it's third quarter and I have yet to see an aircraft with a hump on its fuselage this year. In theory there should be over 60 aircraft at this point but I highly doubt there is more than a handful. Again they picked the wrong technology as it's very difficult/expensive to install relative to competition. But it will work great on their overseas flights! If you look through the Row 44 website you can tell this company is faultering when the only other airline to test the technology (Alaska) quickly dropping it in favor of GoGo. It's time for SW to admit its mistake and pick a new vendor that can rollout system wide in a few months instead of a few years.
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05-28-2010
08:13 AM
7 Loves
OK it's almost June and still no new planes with wifi. I fly every other week and haven't had a wifi flight in 18 months. Can you at least give us a status update as to how it's going? (e.g. how many planes are in service, how many you expect in the coming months?)
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03-25-2010
03:08 PM
6 Loves
So here we are at the end of March which I believe is *beyond* early 2010. For a service that's in such demand why delay its rollout? Especially since many of the other carriers have already rolled out their service? Why can the other carriers rollout their service quicker than you can? My guess is the technology approach you chose (satellite) where as everyone else uses terrestrial which is funny since you don't have any overseas flights.
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05-18-2009
06:25 PM
17 Loves
I had wifi access this morning from MHT to MCO and it was great. It did take about 10 minutes after reaching 10k feet before the access point showed up but then it was fine. The speed was awesome! SpeakEasy speed test through Dallas and Seattle was 7MB/200Kbs. For Chicago it was 8MB/200Kbs. I had to play with my work VPN settings but I was able to get that to go. I was also able to make a Skype call without any issues and the sound quality was excellent. As far as I am concerned the service is working fine and I'm more than willing to drop $10 to $20 for access on a flight. Time to roll it out systemwide! Air Tran will have it on all 136 of it's planes by summer. Delta has it on 139 of it's planes and will have it on 500 by the end of the year. Virgin has it on 28 of it's planes including all flights out of Boston. I hope you guys are feeling the heat!
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It certainly hasn't been available on any flights I've been almost every week over the past year. The pilot has been running for over a year now. How long does it take to test it?
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The trial was announced in Jan 08 and was supposed to be on 4 planes LAST summer. Now it's supposed to be this summer. I'm not holding my breath.
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