02-16-2010
02:18 AM
1 Love
It's a moot point whether he was too fat or not--although I don't think he was by your stated rules--the point is, you shouldn't have let him on the plane and THEN kicked him off. Shame on you for embarrassing a paying customer.
I shudder to think of how often this has happened to other people who just took it silently.
This joke of an apology is yet another reason I won't fly SW again.
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