Hello - I am a previous 1K flyer on United. I fly less these days because I have two small children. When I do fly for business, I often take my children on business trips with me (along with their nanny.) I was so happy to fly Southwest, because I could get my children settled (with their carseats, snacks, toys, diaper bags, etc.) before everyone else boarded. And on personal flights (with no nanny), it was much easier as well. On United, I had to work with the other Premier boarding passengers to get my family on board and I always felt I was inconveniencing them (having been a solo business flyer for years.) It was stressful and sweaty, but at least I knew we'd all sit together in the Premier section.
I have one more flight scheduled with my family on Southwest. When it's done, I'm taking my business (4 tickets - usually not the cheap ones) back to United. Sorry Southwest - I'm not lugging a one year old and a three year old, two carseats, a diaper bag, and a toy bag to the back of the plane and inconveniencing everyone behind me as I struggle to get them on board. You lost my business.
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