02-15-2010
08:05 PM
1 Love
I heard his podcast. He said he was between two women, he put BOTH armrests down. He asked them if they were OK, and they said they were. And the SW employee still made him deplane. It was a one hour flight. The guy is not THAT BIG. Yes, he's very overweight, but he fit into the seat. He says that he buys two seats BECAUSE HE CAN AFFORD IT, as SW is so inexpensive, and with a second seat it's more comfortable, he has room to work, it's not because he absolutely has to. Southwest blew this one. And as much as SW is a convenience for him, he says he'll never fly them again. So that will wreak havoc on his life too! The lost a good customer, he apparently flew a lot, and bought two seats per flight.
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02-15-2010
08:05 PM
1 Love
I heard his podcast. He said he was between two women, he put BOTH armrests down. He asked them if they were OK, and they said they were. And the SW employee still made him deplane. It was a one hour flight. The guy is not THAT BIG. Yes, he's very overweight, but he fit into the seat. He says that he buys two seats BECAUSE HE CAN AFFORD IT, as SW is so inexpensive, and with a second seat it's more comfortable, he has room to work, it's not because he absolutely has to. Southwest blew this one. And as much as SW is a convenience for him, he says he'll never fly them again. So that will wreak havoc on his life too! The lost a good customer, he apparently flew a lot, and bought two seats per flight.
... View more
