I think that the idea of Southwest buying Frontier is a great idea. I truly have experienced the excellent customer service from both companies as a customer and as an employee (Frontier). I worked for Frontier for about a year at the call center in Las Cruces, New Mexico, and what I experienced was phenomenal. The benefits were great, and, my co-workers, supervisors, and airline employees all had great work ethics. The supervisory staff was always on top of events, changes, and re-training. I fell in love with the logos on the tails of their planes. One thing that really left an impression on me was the atmosphere of the workplace. I never had a dull moment. We had an operations manager, Rubin, that really appreciated the work of his employees. I have really never experienced team work like I have with Frontier. I think the marriage of both companies would be heaven on earth. I would love to go back to work in this field.
An employee who misses working in customer service for Frontier.
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