02-15-2010
10:58 AM
1 Love
No one wants to say it but as a frequent air traveler who has had the unfortunate experience of being seated next to an obese person, I applaud SouthWest Air and the way they handled this situation. If you are grossly obese, you simply have to do more careful planning and unfortunately you may not be able to change your flight on a whim.
Stay the course Southwest. I haven't flown your airline before - but I will now!
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