10-02-2009
04:22 PM
3 Loves
Hrm. I'm supposed to check in in about 45 minutes. However, logging in to my RR either fails entirely, or the fields on the My Account page all show "Error retrieving information". Also, when I go to check in, I now get a weird "Secure Document Available", instead of the normal "Must check in within 24 hours" error page that I usually get. I'm on hold with SW Customer Support (55 minute wait time!). Will I be able to check in? I've been at the front of the A group for my last year's worth of flights, and I don't want to mar that record.... 🙂
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