My husband and I flew to Las Vegas in early December and discovered a problem with the new boarding process. I got my boarding number at home, but my husband was denied and had to go to the agent at the airport. The agent said it was because he has a common name and had to be checked against the "watch" list. She cleared him and gave him a high number in the C line. So, I had to go on early and save him a seat.
Can't the system still issue the boarding number, but mark the pass "check in required"? That would give these passengers the same chance for early boarding.
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