Recently flew on Southwest for the 1st time. I had flown in the past, but my girlfriend and her son had not (read here: extremely nervous). Even though we arrived at Dulles late (due to road construction, imagine that), our luggage showed up in Vegas the same time we did. The pilot showed my girlfriend the cockpit, and the steward and stewardesses were able seat the three of us together, even though we were the last to board. During the flight, they came aroundmany times to make sure we were comfortable and warned us of any upcoming turbulence. Many thanks to Emory at the boarding gate, and Anthony, Pam, and Joanne on the plane for making our 1st trip with Southwest a positively GREAT experience! Our return trip was also trouble-free. Keep up the good work!
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