Southwest Airlines Community

Brian, Thanks for the fast reply. That is one of the numbers I have called. It is a recording stating to leave name & desciption, along with the flight info. I just don't know when the flight was for sure. I know it was less than a year ago. I just found this website so was just wondering how long they keep items. After all this time, do we have a chance to find his keys? 2 of them are very odd ones that can not be remade, so if we lose the only set we have, we will be in trouble. They are for his camper shell & tire lock under the truck, plus the main truck key fob (which cost alot to replace). I guess I can call & leave a message & guesstimate the date or tell them I really don't know. Out of all the trips we have taken on Southwest, this is the only real problem we have had. I just figured if they had them in Vegas at one time....what happened to them? Thanks so much again for the quick reply. Have a great day ! Sue ... View more

My husband lost his keys in Vegas at the gate, right before boarding. When he got here & went to pick up his truck, he had no keys. A lady on the airport shuttle bus said she turned a set of keys in at the gate where she found them & descibed them to a T. We tried calling Vegas SW but no one answered. We called the next day, and into the week we kept calling. No one has found them as of yet. At one time a lady said they had found them & they would get back with my hubby, they never did. It has been quite awile now but I was wondering is there a central place that all these things go to & what do they do with unclaimed items like his keys. I do have a pic of the key set but don't know what to do. I called all the numbers I could find & get recordings that I am away from my phone at this time. Is there anyway to find these or is it a lost cause ??? Thanks for any help you can give me. Sue ... View more