As the saying goes, "if it ain't broke, don't fix it!".
I have been flying Southwest for over 25 years. First when living in San Antonio , TX and many years and moves later, continue to do so in Orlando, FL. Southwest has always been tops and their customer service is a model for the entire business industry.
Assigned seating...well, my vote is no. It takes away from one of the things that has always been unique about Southwest. For those that don't like it, well, folks, you have the freedom of choice to fly another airline.
I am not an expert, but from years of observation, having assigned seats will only encourage those folks who like to get to the airport at the last minute to continue to do so, thus making everyone who is settled in, accomodate their tardiness. Also, assigned seating will not make boarding faster because of all the folks who insist on bringing their luggage on the plane. It takes so long to board and to deplane waiting for passengers to get their luggage crammed overhead. It's scary at time, having had a few narrow misses of suitcases coming down on top of me. My husband and I have always checked our bags and have never had a problem.
Whew! Didn't mean to get so long winded on this. Just letting you know how we feel about the proposed seat assignments.
Thank you all for a great airline and best wishes for 35 more years of wonderful flying and service!!!
Sincerely,
Nuts about Southwest
Virginia in Florida
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