I believe to make it easy for both SW and their customers, SW should just have the wi-fi open, and simply add (for ease of #'s) say $1.00 to every ticket, it would more then cover the cost of the wi-fi in the end. Think about it, that could be about $130.00 for one (1) fully booked plane, one way. If that plane makes 4 fully-booked runs that day, they would make about $520 for one airplane for one day. When you consider the fact that "maybe" 1/3 of the people on each plane would actually use it, I think it just makes the whole thing simpler for everyone involved...... 🙂
P.S. I love Southwest!!! You all have been so wonderful on every flight I have taken!!! Your attendents are so sweet, funny and caring! Keep up the good work!
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