Overall, I am happy with the news. The removal of blackout dates and the extension of the points expiration was a huge plus for me. I don't see other airlines offering those features in their rewards programs - which to me - sets Southwest apart in a new way. I am A-List and let my awards expire all the time because I can't use them, or I can't use them when I really want to (around the holidays).
Of course, the simplicity of the old system was great and I'll miss it. You can ask me any day of the week and I will know how many awards I have and how many segments I have left until my next award is earned just because its easy to figure and remember. I will wait to pass judgment on the new points system until I try to book my first flight and reward flight under the new system, though. If Southwest makes it easy to use, understand, and check my points, I think I can adjust.
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...because once the flight attendants have announced that it is save to use my portable electronic device, I shrug, because there coincidentally doesn't seem to be enough room on my tray table for the two of them -- both my glass of wine and my laptop, that is. 🙂 And I ensure that is the case on all of my afternoon flights!
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