I had a group interview last year and didn't make it for a Customer Service Rep...I was and still am disappointed. I really want to work for SWA. I will keep on trying.
Christie, like you I like catering to the needs of customers. I love woking with people. My son is twenty, so he would love it if I worked for SWA.
If you are a Customer Service Rep. in Burbank, and make your decision to leave, I will happily fill in for you.
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