01-15-2011
12:07 PM
7 Loves
I just wanted to let you know I booked our family's spring break trip on Southwest. Normally I would have used one of your competitors because of our frequent flyer miles with them. What moved me to act differently was reading the story about how one of your pilots held the plane for the grandfather whose grandchild was dying in Denver. You were a ray of sunshine during a horrific time. Companies who understand the higher purpose of what they do and care more about their customers/their communities than themselves, will win my business every time. Thanks for making a difference in the lives of others and for making a difference in the students' lives of St. Cecilia Academy & Gateway Inst of Tech. Well done!
... View more