OK, update: We had boarding B31/32. I spoke with no less than five other travelers/traveling groups with better boarding positions than we had and NONE of them purchased Early Bird. None of them were A-list passengers, frequent flyers, or traveling Business Select. They all had just checked in 24 hours in advance. This tells me I not only did not get what I paid for, but the whole system failed on us. We *are* supposed to board before those who paid nothing. I plan to complain.
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I paid the $20 for my son and myself, more than 36 hours in advance, and we got the end of the B boarding group. I used to do better without the fee! Once again we're probably going to be hunting for overhead space and/or, heaven forbid, two seats together. Not happy paying this fee for such a low position.
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