We have flown Southwest on several occasions, but choose to fly other airlines because they offer assigned seating. The main reason is that we do not have to arrive hours in advance, wait in lines for the boarding numbers and be a part of the mayhem and stressful environment that we have experienced. If Southwest does adopt boarding passes, we will choose them more often. But that is what is so great about this country, we have choices. We were happy to see the recent article and hope that you will implement the program. How difficult is it to find the row of seats to which you would be assigned? The primary airline which we fly now boards in a timely manner. We can check-in online, get our boarding passes online, stop by the kiosk at the airport to check in any luggage, which is so convenient, and go through security. All this makes the travel experience much better.
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