02-14-2010
07:34 PM
2 Loves
I think one of the especially douchey parts of this matter is that Southwest is trying to be clever rather than professional. Really?!?! Throwing in a character of his into the title? Ridiculous! I work for a radio station that has had Smith as a guest in studio many times, and while yes, he is a bigger guy, he's by no means huge, and by no means as big as I've seen someone occupy an economy class seat in an airplane. I can't say that the way Smith is addressing the issue is the best way, but I also can't say that I would have handled it any differently.
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