I believe we are in a day and age that people should not be paying for wifi service. It should be viewed as providing a competitive edge rather than charging people. I see it no different than offering snacks and bevereages. Other airlines seem to stiff the customer any time they can. Similar to your free bag campaign. A matter of fact I would think wifi is actually cheaper than piling bags into a plane. I refuse to pay for any public access wifi unless it is an extreme emergency as I think it pickpocketing to do so. Oh we offer wifi but we are going to charge you $10-15 an hour to connect. If you are going to charge me for that don't make it sound like you are doing me any favors.
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