01-19-2011
03:36 PM
3 Loves
I am a loyal SWA customer and typically a short haul flyer. I would recommend all who are worried take a wait and see attitude and trust that Southwest might actually be greatly improving the system. I've done the analysis and I actually think most will benefit from the new system and I expect you'll find many ways (beyond the Chase credit card) to earn more points in the future. Adapt and move forward loyal southwesters! Reserve judgement for 6 months and then see what you think.
Let's also keep it all in perspective, SWA has low fares, no change fees, no bag fees, a companion pass, and is adding new airports and merging to create even more options for us loyal flyers. I would humbly suggest we keep all of that in perspective.
I commend them for reforming the system, finding new ways to make money, and keep the fares and fees and culture intact. I don't totally understand how I'll accumulate points in the next year but I'm hopeful that I might be pleasantly surprised that this works to my advantage.
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