Southwest Airlines Community

Anonymous4425 · ‎02-14-2010

A heartfelt apology is not usually followed by justification of the action. An apology is a way of saying you were wrong. You still don't understand that your company's actions caused this situation in the first place. Pathetic.

Anonymous4425 · ‎03-26-2009

Gotta love corporations! Deleting comments that don't sit right even if they're accurate.

Southwest Airlines Community

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