Was it before or after 4/24 and your prestigious award that you decided to double your fee for using an award, and begin forcing your 'loyal' customers to use TWO awards just to get the nonstop flight that we could get for one award until just recently. What is this all about??? FREEDOM AWARD??? I guess the awards we have been working for all this time are now only worth half of what they were worth. I didn't complain when you raised the number of $dollars that had to be spend to get a point on your SW VISA card, but this is ridiculous! I am very disappointed.
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