Please continue to experiment until SWA gets to the real answer; assigned seating. As someone mentioned earlier, as more and more flights are at or near capacity, the "aggravation factor" of the current pre-boarding abuses and boarding procedure increase.
As one who has enjoyed a companion pass for ten years, the economic benefit my wife and I enjoy when flying SWA is about to be out weighed by the "aggravation factor".
Wasn't it great when SWA flights were regularly on time and investors found SWA a good investment?
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