02-16-2010
11:55 AM
Look, SW has a right to set their company policies the way they see fit. Kevin Smith bought two seats originally, so he knew he was overweight according to SW's policy. He decided to change flights and fly standby (seated last) and one seat was left on that flight, so he had to have known he was in trouble. Just because he got the arm rests down doesn't mean that he fit properly. I've flown on many flights next to an overweight person who spilled over into my seat leaving me miserable the whole time. Kevin Smith is embarrassed by this incident, but he's only keeping people focused on his sad situation by continuing to do what he's doing. SW probably won't (and shouldn't) change their policies. They did the right thing to look out for the majority of their customers, and Kevin Smith should keep his "big" (excuse me) mouth shut to stop looking any more foolish!
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