08-07-2009
05:48 PM
3 Loves
Stories like this are what make me a fiercely loyal SWA customer--thank you so much for sharing. I collect Southwest stories, both my own and stories I hear from others, and I will add this to my collection to share with others.
And thank you for not charging to check bags. That really makes all the difference in the world between a stressful and relaxing travel experience.
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