This one is for the record books. When I planned this trip it took me a long time to make all connections work and I finally found the flights I needed to make the trip from Manachester, NH to Midland, TX. There were quite a few stops, but nothing had me prepared for the "crazy" evening/night of February 13. We arrived (party of 3) at MHT only to find out that all flights to Baltimore were cancelled. There were two flights still sitting on the tarmac waiting for the"call". The person at the check-in counter (I believe her name is Julia) was a gem. She was helping with the ever lasting smile to get us on that plane. We had a bout 5 minutes when the "call" came to get upstairs and on that plane. We made it. Then we were called off the flight (the gate person thought we were on the wrong flight) then we went back on the plane and everyone clapped. This was the beginning of the craziest airplane ride I have ever been on. We made okay time getting to Chicago, just when we were about to land the pilot gunned the jet and got out of there (no visibility and they were still removing snow, our plane did not have enough fuel to wait it out), so we ended up in St. Louis. We barely were on the ground and the announcement was made for passengers with Texas destinations to get off the plane and fly to Oklahoma City (that was us). We hurried off the plane and got on the next one. Within 10 minutes we were taxiing again down the run way..........................off to Oklahoma City. There the baggage claim person changed our reservation around, got us a voucher for a room and sent us on our marry way (this at 2:00 A.M. was still done with a smile). Four hours later we checked in at the ticket counter, got our tickets and off we were once again. We flew to Dallas and from Dallas we arrived in Midland, Texas at 11:45 A.M. We arrived about 5 hours earlier than we had planned. The whole scenario I could not have predicted. My first experience with Southwest is definitely one I will remember and I will certainly fly with them again. A smile does wonders for the soul.
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