"Although I’m not here to debate the decision our Employees made... "
Well then, in all due respect you shouldn't have posted this. It's Smith's point that the decision was WRONG, and that he was well within your OWN limits.
If you're just here to make a boilerplate PR excuse, then it's a waste of time. Very insincere, and mostly an attempt at damage control ONLY because you messed with a famous person who won't stop talking about your company's poor policies and decision-making (which you won't "debate").
Please, the corporate ass-covering is so transparent here.
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