02-16-2010
01:42 AM
This is your idea of making things better Southwest? I am suppose to feel better about flying your airline now?
If you feel that it is okay for a gate attendant to publicly embarrass customers by lying to them about who is removing them from the plane while also lying about why they are being removed from a plane just to avoid the embarrassment of saying "Sorry sir we were wrong about this being a free seat after all." how is that suppose to make me feel good about your airline???
You may love bags, but apparently you have absolutely no respect for the owners of those bags, your paying customers.
Shame on you Southwest, you have lost yet another customer.
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02-16-2010
01:31 AM
This is your idea of making things better Southwest? I am suppose to feel better about flying your airline now?
If you feel that it is okay for a gate attendant to publicly embarrass customers by lying to them about who is removing them from the plane while also lying about why they are being removed from a plane just to avoid the embarrassment of saying "Sorry sir we were wrong about this being a free seat after all." how is that suppose to make me feel good about your airline???
You may love bags, but apparently you have absolutely no respect for the owners of those bags, your paying customers.
Shame on you Southwest, you have lost yet another customer.
(This is my second attempt at publishing this comment, we will see if it works this time.)
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02-16-2010
01:00 AM
Wait, this is suppose to make me feel better about flying southwest???
You expect me to feel good that your gate attendants can come on to a plane and lie about me in front of the rest of the passengers about who and why I am being removed?
You think that saving face for the gate attendant is worth more than the basic human dignity of your customer?
Southwest may like my luggage, but your actions have shown that you do not care one bit about your customers.
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