Assigned seating is the way to go. It's not the concept of open seating that's so bad, it's the execution. People lining up
sometimes hours before a flight, congested gate areas, people all over the floor. Passengers who put their bags in line then go
sit down are the ultimate in rude. I'd fly almost any other airline except Southwest , but because my company requires we take the
lowest fare I'm usually stuck with Southwest. I don't even claim my frequent flyer miles because I wouldn't travel on Southwest for personal travel, instead I'll pay more and know I have an assigned seat and not subject my family to having to sit on the hard
ground for an hour just to get a reasonable seat. The message from Southwest is "We don't care about you because we know
you'll take whatever we dish out to save a buck" or maybe the slogan should be "You're just Cargo"
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