10-15-2006
03:24 PM
3 Loves
Your open seating is on of the things that distinguishes you. Don't change it.
Other airlines are scrambling to distinguish themselves; you don't need to become like them.
I fly SWA regularly. I also fly on another airline because it has great service, too. I wouldn't want that airline to change.
The companies are different and should stay that way.
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