While him being fat clearly wasn't the issue since he clearly passed all the "fat tests" your company has in place, this is just ridiculous bull that will cost your company quite a bit.
Here is what I go from that apology: Again, the last allowed bigotry still stands. Fat people are subhuman, therefore should be allowed to be publicly scrutinized for their size, yet again, when it may not be a case of "stuffing your face" or "refusing to loose weight" as so many of this harsh comments seem to imply.
"You aren't allowed on our flights because you are fat."
That's quite a shame because, being a "person of size," it's nothing I can control (a thyroid problem) and I'm at my thinnest, however would still probably be ejected from you flights. It's a slippery slope before someone can claim that you discriminating against them for a medical condition such as hypothyroidism and their "size" is out of their control.
Also I hope that poor girl he sat near on the flight home got her fair compensation, or does she just get passed over for being publicly embarrassed because she doesn't have a platform like Kevin Smith. That was his major beef in anyone cares to take their blinders off. That girl got treated like she was scum under someones shoe and doesn't deserve respect. But because she didn't create a giant stick, just one to push under the rug huh? And since money is the only thing that SWA seems to care about (since you thought only money was a fair compensation to Kevin Smith), maybe when your sales plummet will you take notice to this bigoted policy.
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