I’ve never waited that long to check in thanks to A List preferred
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Yes the passengers can add the rapid rewards number to the reservation if they don’t have A List they can do it at the counter when checking in or after travel is complete they can request past flight credit and all they need is the flight confirmation number. If you want to add the number ahead of time you can call the groups department and in my experience they have been able to add it some agents will tell you add it later though
keep in mind each person can only claim points from their flight no 1 person gets all the points
for check in with a group reservation you will need to don it on the full website (from a computer) the app won’t let you check in a group reservation yet (unless this feature changed in the last few months)
with the KTN (for pre check) that can be added at check in as well or by calling group reservations
one thing to keep in mind ONLY the group admin (name(s) listed as the person of contact) will be able to get help from the groups department so it won’t do any good to have each member call the group department individually
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08-29-2022
12:35 PM
08-29-2022
12:35 PM
Aircraft swaps are common and Normally you would not get a voucher unless there was a significant delay on the next leg. If you still arrive on time they would not owe you anything.
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At this time southwest has not announced any plans to fly to Honduras
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UPDATE: as of 3pm CDT this issue should be resolved if you have any issues you can call but remember hold times may still be long
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08-19-2022
01:55 PM
There is currently a system issue I would give it some time and hopefully it will get fixed soon.
if your flight is soon take a screenshot for proof so they can hopefully waive the no show policy
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08-19-2022
01:54 PM
08-19-2022
01:54 PM
There is currently a system issue I would give it some time and hopefully it will get fixed soon.
if your flight is soon take a screenshot for proof so they can hopefully waive the no show policy
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Southwest is currently experiencing a system issue with flight changes/cancellations a notice is posted on the southwest app and website.
agents on the phone are also impacted so calling won’t help as this time
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08-17-2022
01:58 PM
2 Loves
Travel funds no longer expire the only thing that expires now are LUV vouchers so if you apply travel funds and need to cancel you will have the funds to use whenever
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08-14-2022
11:43 AM
1 Love
The application can say in process for months. Southwest gets a lot of applications so it takes time to go though them all if your status changes to closed/complete then you were probably not selected to move forward in the hiring process.
good luck!
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08-12-2022
12:19 PM
08-12-2022
12:19 PM
That pilot probably was deadheading to catch up with his schedule.
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08-11-2022
02:24 PM
3 Loves
Since you completed the qualifications for the A List match To get the status after the match expires (March in your case) you would need to qualify for A List by the end of December this year or take 25 flights next year before your promotional A List expires or you would have a gap while you earn it next year.
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08-10-2022
06:58 PM
2 Loves
When connecting to an international flight you won’t need to go though security a 2nd time. returning to the USA you would need to claim your bags and go though customs if the airport you return from isn’t a pre clearance airport. Some places you do customs before you board heading back to the USA The Bahamas is one example
you would show your passport to the agent in PDX when checking in and again when boarding the flight at MDW but nothing further would be required until you get to Cancun where you will do customs.
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So most likely that is because the layover is more than 4 hours that is a TSA thing and has been a thing on every other airline for as long as I can remember the difference is southwest used to only sell flights with layovers under 4 hours that changed when they upgraded the system a few years back.
The 4 hour rule is also a thing for how early you can check a bag if you got to the airport more than 4 hours early you had to wait if you planned to check a bag.
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Another thing to keep in mind this plan could get messed up should IROPS occur (say the first flight gets canceled and they rebook you on a non stop to your original destination) maybe you have less chance of that getting messed up going to Hawaii but stateside they could connect you elsewhere
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08-09-2022
04:31 PM
@citisights wrote:
Thanks, sound like that's the way I should do it. I think it will work if I buy my wife's tickets with her points and then when I get the Companion Pass, get her ticket and then cancel her flight. That seems like it would prevent getting shut out if there is a perfect storm and I cancel and then no tickets available for the Companion.
Correct won’t matter who’s points you use to hold the seat until you get the companion pass.
**if you don’t have enough points you could book the Wanna get away + fare that way the funds are transferable or book the anytime fare so you can get a refund when you cancel the seat
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08-09-2022
05:50 AM
1 Love
Sorry your disappointed feel free to write an email to southwest directly by clicking the contact us link at the bottom of this page.
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08-08-2022
12:56 PM
3 Loves
So book a flight with the voucher then cancel it the funds will be tuned in to a travel fund which no longer expires.
I would book WGA+ fares that way you can transfer the funds if you need to later
the expiration date on your rapid rewards account would update a day or 2 later
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08-07-2022
11:07 PM
08-07-2022
11:07 PM
Did you try a different browser or computer/device to make the booking?
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08-07-2022
02:03 PM
08-07-2022
02:03 PM
You could pay for upgraded boarding at the gate which gets you in the A1-15 group and after travel send an email to southwest requesting a refund because something may have failed with the EB. Could the whole flight be full of A List and EB passengers sure do I think it would be enough to get you C29 no. When sending an email include the proof of EB purchase so they can take that in to consideration when looking in to things
did you ever cancel and rebook after you bought EB if so you would lose the EB check in but if you make a change at least 36 hours before your flight you should still Keep the EB
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@Kermit30 wrote:
Could that be because you used travel funds and a LUV voucher?
When you use a luv voucher then cancel it becomes a travel fund regardless of what other payment method you use to combine with the voucher (for taxes since luv vouchers don’t cover taxes)
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Ok so I just put it to the test
I booked a WGA+ fare using a travel fund and LUV voucher then I canceled it at first the expiration date said date of the voucher overnight the travel fund changed to the December 31st 2040 date.
so you can keep your LUV voucher transferable by booking a WGA+ fare and if you use it then cancel the flight that credit will be valid forever (until they change the system)
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08-01-2022
08:32 PM
08-01-2022
08:32 PM
If you have a layover you could gate check the walker if it would be of any assistance to your mother that way you have it on layovers (if one exists) or you get it at the gate for use to head to baggage claim. If you don’t need it you can check it to baggage claim and use the wheelchair service instead.
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@TheMiddleSeat wrote:
Someone needs to be the first to try it. Let us know how it goes.
The only disadvantage I can think of is you lock in the name of a specific passenger for the travel credit while a voucher can be used by anyone.
--TheMiddleSeat
If you book WGA+ it would be transferable so name not locked in when you use voucher as long (as a RR account exists)
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07-26-2022
07:14 PM
07-26-2022
07:14 PM
Assuming seats are available you can book a flight online up to 1 hour before flight time on domestic flights but I wouldn’t wait that long to book if you know you will fly in the next year you can book now and if you don’t need to fly cancel up to 10min prior to the flight and you will have a credit for a for flight within a year of when you booked. You could also book the WGA+ Fare and those funds would be transferable should someone else want to use the funds on another flight
you could also book Business Select and it would be refundable if you need to cancel b(remember business select isn’t a business class like you find on Delta)
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At LGA southwest flights operate out of gates 53-58
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most gate assignments happen overnight and they change throughout the day. until a gate is assigned it won’t show you a gate
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Each person would have their own rapid rewards account so she can have her own not required but earn those points it’s free.
when you say young traveler I assume you mean over 11 years old if so you can go to the ticket counter and ask for a gate pass and they will assist you (assuming young isn’t over 18 years old) they will need your ID to create the pass and you would need the ID at security
be sure you arrive with enough time to go though security
also let this be a lesson for your kid don’t stress and make it a scary experience maybe arrive with extra time to walk around the airport so they can get used to it and if they want to explore let’s them with you behind them that way they might be able to do the airport on their own next time like see if they can find the gate without your help (even though you will be there this time)
-Blake
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07-24-2022
01:23 PM
07-24-2022
01:23 PM
If you just went to the airport they might have been able to help rebook you for the next day they sometimes have seats open after the system does an auto rebooking.
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