Southwest Airlines Community

@Jacknasius    Here is some information that should help you.  Former-Employee-W2-Form-Information   Hope this helps Blake ... View more

Passengers under 18 do not need any ID to get though security.   It's always a good idea to have some ID on you though like school ID just in case TSA or an airline employee questions but usually all your child will need to do is tell the TSA agent I'm under 18 they may ask the child for their age and they can proceed through security and to the gate.    Hope this helps! Blake ... View more

@HelloLawrenceNY    while I have not flown as a UM on Southwest I have had several people in my family who have.    Here's how it went for me when I was taking my cousins to the airport to travel as UMs    1. Called and booked the flight for the UM and paid the UM fee  2. Day before the flight checked in 24 hours before the flight (the UM boarding position doesn't matter as they usually pre board)  3. Arrived at the airport did the normal check in steps (checked bag and got boarding pass) gave the rep at the counter the info of the person picking up the UM which they then got me a Gate pass so I could wait with my cousin (the UM) 4. I was told to wait until the plane *took off* not just leave the gate just in case the plane had an issue and returned to the gate. in my case the ops agent working the flight informed me when the plane took off (which was 20min after the plane pushed) and I went on my way  5. At this point I called the person picking up my cousin to let them know they took off me the ETA for their flight.    How I was told it worked at arrival  1. The person picking up my cousins got the gate pass at the ticket counter Andy they went through security (allow time for this)  2. When the plane arrived at the gate my cousin was escorted off the plane by a FA and was handed over to the ops agent who was there with the person picking up my cousin they signed a release form and they proceeded to baggage claim (easy process).    Here are a few tips for UM travel  1. Give your son a paper with contact information (your number, the number of the person picking up your son, any important information (important medical info or important contacts). some may ask why do this if he has a cell phone well if he loses the phone or the phone dies and your son doesn't have good memory of contact information when needed he can go to this sheet if needed.  2. Give your son some cash or an emergency card in case the plane were to be diverted for any reason so he can get food if needed (keep in mind food at an airport is more expensive than a local mc donalds)  3. Get your son some snacks for the plane ride they have pretzels on all flights and on longer flights have have things like wheat thins  4. Have some kind of entertainment for your son (book, tablet, phone, music device) to help pass time 5. UMs can only Ben booked on Direct flights (non stop or a stop with no plane change) so depending on your departure and arrival city UM travel may not be possible.  6. Don't rush and stress take your time when going to the airport. stress only causes fear in kids my grandma and grandpa learned that the hard way which is why I got to take my cousins to there flight the next 2 years as I am easy going and don't stress over airports or travel.    If you have any any more questions please don't hesitate to ask.    Hope this helps! Blake  ... View more

@brittanytheriot    Since your daughter would not be considered a Unaccompanied minor since she is over 12 they won't be watching over her like you said however on a 1 stop no change if there is a plane swap they will make an announcement like "if you are continuing on to Philadelphia there has been an aircraft swap you will need to deplane and go to gate X" your daughter can ask where that gate is when she deplanes and the agent can point her in the right direction. Also she could follow another passenger going on to Philadelphia as I imagine she won't be the only thru passenger. You can also check the flight status while waiting for the plane to Nashville to depart to see if there is a swap or delay.    Hope this helps Blake ... View more

This would depend on which company you rent from.    Some rental companies include a 2nd driver if your apart of there frequent rental program while others it’s $10 a day it varies from company to company as well as state Tom state.    I recommend you reach out to the car company your interested in renting from and ask them directly.    Some states may allow a 2nd driver for free as well.    -Blake  ... View more

@am7315    As long as there is no aircraft swap your plane should be good to go.    With your friend being told to check in at the airport i am not sure if that has to do with the max or not usually I would see that error if trying to check in less than an hour before the flight or if I am too early. I would say if you get that error try it a couple more times if you still get it wait a bit try once again if that doesnt work then I would check in at the airport.   Happy travels! Blake ... View more

@brian922    Sorry your flight was canceled.   With that I would recommend reaching out to Southwest on Twitter or try sending an email by clicking on the contact us link on the bottom of this page. You could also call customer relations at 855-234-4654 but they are a little packed with calls right now so I think email would be best.   Hope this helps! Blake ... View more

@myrnadoll    I have just looked up your flight and so far it looks like it is ontime. You can alwats check your flight status on Southwest.com.    Hope this helps Blake  ... View more

@jerosig    In order to switch from a reservation booked with a Credit Card to a points booking you would have to cancel and rebook at the current price. Unfortunately there is no way to keep your price point (unless that price is still there) and change payment type.    hope this helps! Blake  ... View more

@TaiAnderson    Sorry the call dropped while you were on hold.   i recommend reaching out to Southwest on Twitter and they should be able to help you there.    -Blake ... View more

If you go to the full website you can see what aircraft you are scheduled to be on by searching your flight (like if you were going to buy another ticket on that flight)   Once on the page with the different flights you can click on the flight number and it will show you what aircraft you will be on.    -Blake  ... View more

Flights to Hawaii will use the 737-800 aircraft for now I know later down the road they will use the MAX. Flights to Hawaii won’t be affected.   -Blake  ... View more