Southwest Airlines Community

If I offended anyone, I am sincerely sorry for their hurt. ... View more

I will no longer fly Southwest to Denver between Chicago because my flight probably will be cancelled if bad weather is forecated for the next day.   Chicago receives a lot of bad weather so better to be safe than sorry!  A competitor is more reliable with this route so it deserves my patronage.    Also, this competitor is not having massive mechanical issues. ... View more

@jihkim1210   Sorry to hear about your dammaged luggage.    Yes you would need to go back to the airport because you would need to have a claim filed and that must be done within 4 hours of your flight arrival or the airline would not be liable. They want to see the dammaged with there own eyes (some try to cheat the system).   Hope this helps! Blake ... View more

@dfwskier wrote:     @Haipham2017 wrote: I am planning to book a flight from PHL to SNA with the connection at PHX. My question is later I may decide to stay in PHX for few days to meet my friends if they can make it, can I just fly to PHX and not fly to SNA? The reason I may do it since later the price may going up. You sure can. It's called "hidden city" travel. It's where you buy a flight from A to C with  a stop in city B, and you just never fly all the way to city C.  American, United, and Delta get touchy if you do it more than a few times. It's OK bySouthwest.   Just anFYI, you won't be able to use the old ticket to fly from B to C several days later, but you may have a small amount of travel funds to use on a later flight. Kind of - it's okay by Southwest in that you'd forfeit any Rapid Reward points for the itinerary, and if this was part of a round-trip ticket the remaining travel would also be forfeited as a no-show, so book your travel back to PHL as a separate one-way instead of part of a RT ticket.   As a courtesy it would be great for you to let the ops agent know at the gate that you weren't planning to go to SNA due to changes in your plans so that they aren't looking for you.   If you know that you want a multi-day layover, the best would be to book one-way tickets PHL-PHX and PHX-SNA. (I read this that you for sure wanted to go to SNA eventually.) Then if you wanted to move up the leg from PHX to SNA you could change just that portion, presumably at a smaller last-minute cost.         ... View more

As @dfwskier there is not a way to add a person to a ticket already booked    you can book your daughter separately and the airline can note that you all are traveling together if you call them.    Southwest is not selling flights to Hawaii just yet so I assume your flight to Hawaii is on another airline and I'm guessing they can't add a person to a ticket already purchased but I would recommend calling that airline to check for sure.   Hope this helps!  Blake  ... View more

Thank you so much for the insight! The length of time is alarming..but I also know that the position is highly competitive and receives thousands of applicants. I am hopeful that they just havent gotten to my application yet and that they reached their cap for last year. I will, however, reach out to the email address you gave and let you know the response, if I can. Thanks again! ... View more

You could book it that way all on one reservation the airline calls it Point to Point it is risky yes although I have done it several times without issues. I usually give myself 2 hours or longer when I do point to point .   To book this online you would search the one way flight then when looking at the flight options at the top of the page you will see a modify button click that and you can click multi city thats where you would enter the Tulsa segment .*make sure you enter the correct date.    Another note when booking a flight like this you may need to re check bags (if your checking bags) I have never had to when my layover is under 4 hours    If you have any other questions about point to point let me know and I can help!    Blake  ... View more

@aimeec,  sorry that it did not work the way you expected.  Did you think about buying two one-way tickets instead of a round trip?  One with voucher, one with points?   I have a boat load of travel funds, and figured out that I could use more of them booking tickets that way.  Keep in mind that even using points, there will still be money due for the taxes and fees (typically $5.60 each direction). ... View more

@Bigmike40,   I'm really sorry you had to go that long without any way to get some grub. I get it, because I get hungry sometimes too. I definitely don't want this experience to leave a bad taste in your mouth (pun... intended). Send me a private message and let's see what we can do.     ... View more

Good luck, let us know how it goes. Depending where you are in the USA you must be getting close to finding out if it will work.     ... View more

@DfDrPepper_23 wrote: @askmom3   I am sorry to hear about your experience, I thought of the prices that goes up and down and I had something in my mind about something has to do with the stock market. Don't get me all wrong, but, if I suppose the seats has increasing becoming available and the SWA might wants to decrease the "Wanna get away" price down. I don't know how the systems work and I firmly believe that price change has something to do with the stock market. While I know all we can do is guess what causes an airline ticket price to decrease and increase I don't think the pricing has anything to do with the stock market because it's closed on the weekends and holidays as well as after 5pm weekdays and ticket prices change when the market is closed. There are some other reasons I don't think the stock market has to do with it but I won't get in to that since I'm not an expert on that.    I think its all supply and demand with some other factors. I do think it would be cool to see how that system is run.  ... View more

@nutsoverSWA   I agree with your comments. I used to have a emails from SWA shortly before my trip. But nowaday, I goes on another airlines. That is about it. ... View more

@lostmydog wrote: Hi - I just want to make sure I am looking at this the right way regarding qualifying for a companion pass via flights ( non credit card points). My work will pay for business select ticket class. So to get a companion pass I have to purchase 18 tickets/segments at let's say $500 per ticket which gets me 12x points for a total of 108k Rapid Reward points? I travel a lot for work between Hou and LGA/DAL so this is not crazy. Just looking to see if this correct and has any one else done this? Appreciate the feed back. Be well, Mo Additionally if you have a Southwest Rapid Rewards Visa you would get 1x points for all purchases, and 1x points for all purchases on Southwest.com on that card, as well as some other perks. (In effect the 12x would be 14x towards companion pass.)   I'd strongly consider getting one if you plan to fly that much and purchase those fares, even if all you use it for is Southwest flights.   A-list is separate only for the flights, that will remain at 12x for business select fares but based on your pricing and frequency above you'd easily make A-list Preferred as well at some point during the year.       ... View more

@Avidmarianna wrote: Yes I did notify the crew and they comped my beer.  They did take my name and # but indicated it was for use if the dunken passenger caused a problem with management.  They should have been more concerned with the other 2 people in the row, me included.   There is no where online to comment via email with Southwest and I called yesterday and was ON HOLD for a while and I dont have time for that.   Just booked a flight to Boston and chose Jetblue....   There is an "email us" link - this web form method is more common these days instead of providing an email for you to use in your own application - the business can queue the messages easier to multiple reviewers, the address(es) that receive the message can change, there's less risk of user error sending the message by mis-typing or other error with the email application...   https://www.southwest.com/contact-us/contact-us.html?clk=GFOOTER-CUSTOMER-CONTACT-US   I also recommend twitter as the other poster mentioned. If you have something in mind that would make you happy and return to Southwest, tell them that so they don't have to guess.         ... View more

@jd991   you can only use credit card/vouchers/gift cards (combined 3 methods) or just points to book a flight and if you go to change the flight your difference in cost would be based off of how you originally booked the flight. points booking would pay the difference in points credit card bookings would be by credit card (or voucher)    For example if you book a 6am flight on points and you want to change to the 6pm flight you would pay the fare difference in points. Southwest doesn't offer a points and Cash ticket at this time so you could not pay a difference with a credit card or voucher when the original payment was points.   now if you want to go from using points to fully on the credit card/voucher you would need to cancel the original flight and rebook at the current price of the flight.   Hope this helps! Blake  ... View more

Is there a way we can request additional kick tail coupons?   ... View more

Just wanted to give an update, i walked right up when they called parents with children and that was it! They took us right in which was much appreciated because it was a full flight and we would not have gotten to sit together otherwise   Thanks Again Everyone! ... View more

@scaryharry wrote: there should be a way to fly on a flight with no windows like vampires so we can sleep and maybe even the sides where there used to be windows could have cushions btw this is emmalines idea not mine you could call them vampire flights®. you wouldn't have to do the whole flight maybe just the back half and there could be curtains and the front half could be for clostrfobic people and the back half could be for me so i could sleep  No problem - just book flights in the late evening.    More seriously, I think @bec102896's suggestions are the best alternative to bring masks/headphones to try and isolate yourself, on partially filled flights head to the back (for full flights or flights to LAS or MCO this is not a quite zone...), and check out Seat Guru for identifying the one or two locations on Southwest's fleet where the window seat does not have a window:   9A and 10F on the 737-800: https://www.seatguru.com/airlines/Southwest_Airlines/Southwest_Airlines_Boeing_737-800_new.php   7A and 8F on the 737-700: https://www.seatguru.com/airlines/Southwest_Airlines/Southwest_Airlines_Boeing_737-700_new.php   And of course likewise if you must fly the other guys, Seat Guru covers them as well except that you'll have about 10-20 different plane seating plans to navigate.   These seats are often easy to get unless someone dives in there and then realizes too late that there is no window. If so, just ask them for it in case they will move. Bring an extra drink coupon for them if they do.     ... View more

@jerrkerr wrote: Flight from MCI to Las Vegas, scheduled for 10:45 am on Wednesday Feb 6, 2019.  How early should I arive at MCI.  I will only have carry ons. No checked luggage.  I will print my boarding passes ahead of time   Southwest's recomended airport arrival time for MCI is 90 minutes prior to departure. With no bags to check I'd say one hour should suffice, but 90 minutes to be safe. Keep in mind that you'll want to be in the gate area prior to the boarding time, which will be shown on your boarding pass (usually 30 minutes prior to departure). ... View more

Awesome, thanks for jumping in here, @bec102896!   ... View more

When you log in to the careers portal does it say closed/complete or under review? If it says closed/complete you unfortunately won't be moving forward In the hiring process. If it says pending or under review or submitted (or anything similar) then you would still be in the running for the job.    Good Luck! Blake ... View more

When it's winter and I'm skiing, I'm on a 12 days in Colorado and 9 days in Texas regimen - Catching a DAL flight early Monday morning so I can ski on Monday, and 12 days later catching a late flight Friday  out of DEN so I can ski on  Friday . Rinse and repeat all winter...   So I ski 10 out of 12 days (never on weekends and holidays) and then rest for 9 days    not this year due to back trouble..  oh well.... ... View more

Also found this update article for Hawaii service: http://www.mauinews.com/news/local-news/2019/01/southwest-is-just-waiting-for-its-certification/   ... View more

@chgoflyer wrote: @sdubow3 wrote: The first agent I spoke to on the phone actually told me the names associated with the fradulent travel, the dates of the travel, the flight numbers, the departure airport and the arrival airport etc. If you know all that, if they know who sat in the seat on the planes, then I don't see how this so hard to run down. You talk to those people. Either they knowingly participated in this scheme or the didn't. If they didn't and they claim they were duped into buying discount tickets paid for in part by my RR miles, than you ask them where they bought the tickets.  etc.   Again -- the people who actually flew may or may not have been the ones named on the ticket(s). And the passenger information associated with the ticket(s) may or may not be valid.   Agree with chgoflyer. There is nothing to prevent an individual from buying a real ticket and using it to clear security. Then cancelling that ticket and using the illicit ticket with a fraudulent name to board the aircraft and take the flight.   The only thing that would stop that is TSA doing a gate check (it never does) or Southwest asking to see id at the gate, and it never does. In all of my flights since the advent of TSA (and they number in the hundreds) I've never seen either of the above. ... View more