04-24-2017
12:16 AM
Arriving at midnight in Milwaukee, I left my brand new GoPro on the plane and didn't realize it until I arrived home an hour later. I filled out a lost and found form, but there doesn't seem to be a very organized way that Southwest cleans and reports a lost item. I would like to see a documented sequence of events that happens when a flight has arrived, especially when it's the last flight of the night. Does the plane get cleaned that night? In the morning? Who is responsible for cleaning the inside of the plane? My GoPro was on the floor of the seat in front of me (along with my laptop and carry on bag which I thankfully picked up), do the flight attendants look through the plane? Being a frequent traveler who is often weary after a long flight, it would be nice to know that the airline and it's employee's are watching out for items and returning them.
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