My 91-year-old mom is traveling alone to SAC this week. She's in good health for her age, but requires help with her carryon bag and someone to push her transport wheelchair from curb to gate. I'll be helping her with departure, but I'm anxious because she doesn't have anyone meeting her on arrival. She needs to get to an airport shuttle that will take her to her hotel in SAC. She won't have any checked baggage, and I understand that SWA attendants will help her deplane with her wheelchair once she lands, but I'm not quite clear what happens after that. Will SWA attendants help her get onto the right shuttle with her carryon bag, or will she need to contact an airport employee to do that? Thanks for your help! TK
... View more