Southwest has indicated to me that only 20% of its fleet is still the 300 series plane. We all know the 300s do not have wi-fi service. I am a Preferred status member and fly most weeks in the year. Over half of my flights past 15 flights did not have wi-fi capability. I fly all over the country. This is not because of specified routes. I fly SWA because of the convenience of flying out of Houston Hobby, San Antonio or Love Field. I have flown multiple long distance flights of over 2-3 hours that do not have basic internet service. I flew FFL to Hou last night ... no internet. I am flying KC to Hou tomorrow evening ... no internet. I am a frustrated business traveller with no access to my email. SWA does not indicate before you purchase if the flight will have wifi. It also does not send you an email if it does not have wifi. So, we all sit around waiting for this lucky lottery email that says we can access the internet. I feel that I am getting ripped off regarding one of my perks for being a Preferred member of the SWA frequent flyer program. I really like SWA for its customer service. but I just feel I am being short changed. Please quit airing the commercial about watching football on your planes. I missed the best Cowboy game of the year last night becuase the lack of internet service. That's pretty sad for a Dallas based company. Jeffrey Griffin
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