12-11-2016
12:02 PM
Hello: I am in Switzerland and also (still) having this issue on multiple computers (home/office), so I am doubting it is in fact a local IP provider/settings issue. As I've lived abroad for 15+ years and conduct lots of online business with the US (including with Southvest in previuous years), I must say that I've actually NEVER experienced any similar issue with any other company before (from within or outside of the US). Did you 100% verify with the Southwest IT department that the issue definitively does NOT stem from your side? Having to check multiple flights/dates/times/prices on my phone or call the 1-800 number (which is not free of charge from outside the US!) is quite annoying when I would like to simply and easily book directly online myself in real time - i.e. standard consumer practice in 2016. Thanks for quick feedback and finally fixing this issue!
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