Your travel must be completed by expiration date.
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06-19-2017
05:12 PM
06-19-2017
05:12 PM
The Rapid Rewards program terms and conditions do not list a minimum age requirement. So I suspect bad programming. I'd contact Customer Relations. Your best bet is via Twitter.
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Hey @Mickeymices,
That's one of the fun things about booking with Southwest. Anytime you see that fare go down, you can rebook (as @franktravel explained above) and those points will go straight back to your account. Let us know if you catch a lower fare - I'd love to hear about it!
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