03-08-2017
12:51 PM
03-08-2017
12:51 PM
It would have been nice if this morning's announcement simply stated Southwest was removing the 2 hour flight window for same day standby. I will bet the message was confusing for all of the A- Listers that already thought Southwest provided this long overdue service. Now they need to provide guidelines for standyby on the same day AFTER a scheduled flight. Many Southwest airports allow a traveler some time window to fly same day after missing their scheduled flight but it varies from airport to airport. This restriction should ALSO be removed! Any flight, same city pairs, same day, no up-charge for A-List travelers. Get with it Southwest. Yes we expect more from you. Don't compare yourself to other airlines. That's why we fly Southwest.
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02-19-2017
12:22 PM
02-19-2017
12:22 PM
The standby perk for A listers is worthless. Flight has to be within 2 hours of your original flight. As good as Southwest is regarding other policies (free bags, free changes, etc.) this one they should be embarrassed about. I assume they do this to avoid an A lister from buying the least expensive fare on a given day knowing they can always stand by earlier.
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