02-22-2017
10:24 PM
02-22-2017
10:24 PM
My daughter's second leg of her flight was canceled and she couldn't get another Southwest flight until the next day. I made arrangements for her to spend the night at a friend of a friend's house, but Southwest WOULD NOT LET HER HAVE HER CHECKED LUGGAGE. I spoke with them myself and they said absolutely not. I do NOT understand this. Since the next leg was canceled, why weren't all the bags for that flight put out in the baggage carousel so passengers could have their things and attempt another flight on another airline, rent a car and drive, or take a bus or train?? Those are all normal options people take when their original second leg gets canceled, but Southwest made it IMPOSSIBLE for my daughter to take this option!! To make matters worse, the flight they booked my daughter on after canceling her first flight, was to Rochester (which was really her final destination but Southwest rarely flies there from her city of origin) BUT her hostage luggage was due to fly out on the next flight to Buffalo (her original destination). They told her that her luggage was going on the next flight to Buffalo no matter what. Yet SHE was booked to go to Rochester. The entire thing made NO SENSE. We fly Southwest for the two free checked bags but between the horrid cattle drive boarding process and the fact they will cancel your flight but then hold your luggage hostage makes me want to never fly them again. My second leg of an American Airlines flight was canceled and I spent the night at Reagan airport. My checked bag came out at baggage pick up and I had it with me the entire time and was able to have access to the things inside it during my long night. The next morning, when my rebooked flight came about, I took the bag to the counter and checked it again. Why on earth doesn't Southwest do this???
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02-22-2017
10:00 PM
02-22-2017
10:00 PM
Hello, My daughter lives on the east coast and is in college on the west coast. Her license will expire before she is due to fly home in June and she can't renew it online due to eye exam and photo requirements. At the time of the flight her license will be two months expired. Will Southwest accept her expired license and will TSA let her through??
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02-22-2017
10:15 AM
Hello, My daughter lives on the east coast and is in college on the west coast. Her license will expire before she is due to fly home in June and she can't renew it online due to eye exam and photo requirements. At the time of the flight her license will be two months expired. Will Southwest accept her expired license and will TSA let her through??
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