I totally understand and appreciate the reasoning behind retiring the printed schedules, with the cost savings and opportunity to help our environment. I think Southwest already has its fares at the lowest possible rates for their customers, so I fully understand looking for other ways to cut costs in this economic environment. That's just good business!
I wonder if it's possible to update the online version more frequently and, therefore, keep it more up-to-date than the printed schedules were for our customers. I had a couple of occasions where the printed flights I selected were no longer available due to scheduling changes. Also, I hope customers will have access to the online version at the airport -- perhaps at SWA kiosks or Customer Service desks.
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