03-17-2017
12:46 PM
03-17-2017
12:46 PM
Very dissappointed - My son just flew home from Boise with his one piece of luggage and his snowboard bag and Boot Bag. After reading this post, reading your website and my son contacting customer service, we were lead to believe that he would not be charged for the extra bag and oversized luggage. Low and behold he had to pay a $75.00 fee for his snowboard bag at the Boise airport. It cost more to fly his bag than it did for him to fly. No apology from anyone at the airport for you mispresentation of this policy both in writing and over the phone just sorry your bag is oversized. Beware flyers - you will be paying for you ski equipment.
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