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DJHGoBlue
‎05-08-2017
Explorer C
Member since ‎04-04-2017
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Re: Mobile Apps - IPhone & Ipad - can't login?

by |
Explorer C
in Check-In & Boarding
‎05-08-2017 07:24 AM
1 Love
‎05-08-2017 07:24 AM
1 Love
Hi,   I don't know if your problem is resolved yet, but I had the same one which Southwest tech support was finally able to fix.   My password was working on the website but not with the app. They suggested I shorten my password to something less than 14 characters. That solved it for me.   Dave ... View more

Re: Mobile Apps - IPhone & Ipad - can't login?

by |
Explorer C
in Check-In & Boarding
‎04-04-2017 11:13 AM
‎04-04-2017 11:13 AM
I used to have no problem logging in via my iPhone, but now that isn't working. I can login just fine via the website. I have tried logging in on my phone using both my username and my RR # and neither works.   I tried calling the number you indicated for customer support and was told to delete and reinstall the app. Have tried that twice with no success.   Any other suggestions? ... View more
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