04-04-2017
07:19 PM
04-04-2017
07:19 PM
(Southwest doesn't fly out of ORD, so I assume you mean MDW?) Unfortunately, travel funds are non-transferrable, linked to use by the original passenger only. Your only real option (depending on if the value of the funds makes it worth it) is to wait until they expire, then contact Customer Relations and request reissue as a voucher, which can be used by anyone. The fee for this is $100, deducted from the balance. You have 6 months from the date of expiration in which to make the request, and the voucher will be valid for travel for 6 months from the date of issue. Vouchers cover airfare only, not taxes or fees. Keep in mind that these requests are granted on a case-by-case basis, and this policy, including the amount of the fee, is subject to change at any time. Good luck!
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